http://www.edmontonjournal.com/opinion/editorials/Editorial+Secrecy+child+welfare+system+fails+powerless/9202692/story.html

Secrecy in child welfare system

Just for fun, I wanted to share this for the comic on the page!
Often times many people in society have a bad image of the child welfare system.
This story, attached in the he link above is just one example of I'm sure many many undocumented instances. Many people say the "system failed".
Is this an accurate description?
Does the "system failing" depend on the county or even state that the instances occur in.